NorTac COMMAND
Built for small to mid-size businesses. COMMAND helps you show up in our directory, capture leads, manage conversations, and track what is actually working.
Directory. Leads. Messaging. Tracking. Automations.
COMMAND access is not listed publicly yet. This page is informational.
Live now inside NorTac COMMAND
These features are available today, with plan-based access.
Claim your business and create a shareable listing in the NorTac Directory, designed to work like a digital business card.
- Public business page (Digital Card)
- Edit services, contact info, and details
- Shareable link for online and in-person use
- Mobile-friendly, fast loading page
Capture inquiries from your listing form and keep your customer leads organized.
- Built-in inquiry form on your listing
- Centralized leads database
- Add notes and track follow-ups
- Reduce missed leads and forgotten callbacks
Connect Facebook, Instagram, and WhatsApp Business. Reply to messages from your browser and keep everything in one inbox.
- Connect Facebook and Instagram
- WhatsApp Business integration (paid)
- All messages in one place
- Reply inside COMMAND
- Messages sync back to the platform
Generate QR codes to drive people to your Digital Card for print, signage, packaging, and events.
- Free: QR codes not included
- Starter: basic QR codes for your Digital Card
- Pro and Enterprise: tracked QR codes that report inside Intel
- NorTac logo included on all QR codes by default
Pro and Enterprise can export print-ready QR codes with your organization logo.
Track NFC taps, QR scans, and tracked links so you can see where traffic is coming from and what is driving results.
- Intel dashboards for QR and NFC activity
- Breakdowns by source and campaign
- Advanced analytics available on Pro and above
- Cross-platform tracking for external websites (pixel)
Option A: Use cross-platform tracking to measure traffic on your external website inside COMMAND Intel.
Create triggers that respond quickly and follow up when customers go silent.
- Auto-reply to new messages
- Timed follow-ups (example: 48 hours)
- Webhook based triggers
- Keep response time consistent
Get an assigned business number for texting. Send and receive two-way SMS inside COMMAND and trigger automations from incoming messages.
- Assigned SMS number per account
- Two-way texting inside COMMAND
- Incoming message triggers for automations
- Limits reset on the 1st of each month
Pro includes 500 SMS (incoming and outgoing). Additional messages are $0.01 each with safeguard limits. Enterprise includes 2000 SMS (incoming and outgoing). Additional messages are $0.009 each with safeguard limits.
Generate leads from external forms and third-party tools like Zapier using secure webhooks.
- Secure webhook endpoints per account
- Supports external website forms
- Zapier and third-party integrations
- Consistent lead intake across sources
Invite employees or helpers so conversations, leads, and follow-ups do not rely on one person. Team size scales with your plan.
- Free: 0 team members
- Starter: up to 2 team members
- Pro: up to 5 team members
- Enterprise: unlimited team members
- Permission-based access (paid plans)
- Free: email support request form
- Paid: priority in-app messaging support
Simple tiers that scale with your business
Free to list, then upgrade when you want centralized messaging, tracking, and automations.
Start with your directory presence and lead capture.
- Directory listing + Digital Card
- Listing inquiry form
- Leads database
- Email support request form
- Team members: 0
- QR codes not included
- Intel analytics not included
Centralize conversations and add core tools for follow-ups.
- Everything in Free
- Unified Inbox (Facebook + Instagram + WhatsApp Business)
- Convert DMs to leads + notes
- Automations (auto-reply + follow-ups)
- Secure webhooks (external forms + Zapier)
- Team members: up to 2
- Priority in-app support
- Basic QR codes (Digital Card)
Pro and above unlock tracked QR codes that report inside Intel.
1 NFC Tap Card device can be included with membership upon request.
For businesses handling more volume and wanting real tracking.
- Everything in Starter
- Intel tracking + advanced analytics (Pro and up)
- Tracked QR codes (Intel reporting)
- Export QR codes with your organization logo (print-ready)
- Cross-platform tracking for external websites (pixel)
- SMS integration with assigned number (two-way texting)
- 500 SMS per month (incoming and outgoing)
- $0.01 per additional message (safeguards prevent overages)
- Limits reset on the 1st of each month
- Team members: up to 5
Pro Membership includes 2 NFC Card devices with advanced analytics upon request.
Ideal for agencies and multi-person teams.
- Everything in Pro
- Higher volume thresholds
- Advanced team and workflow controls
- Intel tracking + advanced analytics
- Tracked QR codes (Intel reporting)
- Export QR codes with your organization logo (print-ready)
- SMS integration with assigned number (two-way texting)
- 2000 SMS per month (incoming and outgoing)
- $0.009 per additional message (safeguards prevent overages)
- Limits reset on the 1st of each month
- Priority support channel
- Early access to beta features
- Team members: unlimited
Enterprise includes 1 Metal NFC Business Card with option to have a custom laser engraved logo upon request. Additional cards or replacement cards can be ordered for an additional fee.
What we are building next
These items are planned and in development. Rollout timing may vary.
Plan and publish content across platforms from one place.
- Schedule posts across platforms
- One post, multiple channels
- Centralized content planning
Track bookings and next steps directly inside COMMAND.
- Appointment requests and booking tools
- Calendar based follow-up tracking
- Lead status workflow
Send scheduled SMS reminders and follow-ups tied to leads, bookings, and workflows inside COMMAND.
- Scheduled reminders and follow-ups
- Templates for common scenarios
- Automation rules tied to lead status
- Opt-in first, compliance built in
Expand inbox coverage beyond Facebook, Instagram, WhatsApp, and SMS.
- Additional social and messaging platforms
- Unified inbox expansions
More NFC form factors and packaging options for teams.
- Additional NFC devices and bundles
- Packaged options for events and sales teams
- Replacement and add-on ordering inside COMMAND
Manage inbox, leads, and listings on the go.
- Native iOS and Android apps
- Push notifications for new messages and leads
- Faster access without a browser
Interested in NorTac COMMAND?
Send a quick message and we will follow up with details and next steps.
Prefer to reach out directly. You can call, text, or email and we will respond as soon as we are off shift and out of the studio.
- Email. sales@nortacmedia.com
- Phone. 253-600-4218
- Instagram. @nortacmedia
- Facebook. NorTac Media Group
Note: We are not publishing the COMMAND access link publicly yet.